Globridge Co., Ltd. (hereinafter “the Company”), which operates Isshin Tansuke (hereinafter “the Brand”), recognizes the importance of the personal information obtained through its services at this website and its physical restaurants (hereinafter “the Services”), and treats the protection of such information as a fundamental and top-priority commitment of its business.
In order to provide everyone with a safe and reassuring dining experience, the Company strives to handle personal information appropriately based on the following basic policy.
1. Basic Policy
The Company complies with the Act on the Protection of Personal Information and related laws and regulations, and strives for the continuous improvement of its internal rules.
We establish a management system for personal information and ensure that it is thoroughly communicated to our officers and employees.
We handle personal information only within the scope of the purposes of use disclosed to customers, and we do not provide it to third parties except with consent or where there is a legitimate reason.
We strive to prevent unauthorized access, leaks, and the like, and continuously work to enhance our information security.
2. Purposes of Use of Personal Information
The Company uses the personal information provided by customers for the following purposes. * Regarding the handling of personal information on our EC site (mail order), please refer to the privacy policy of that site.
2-1. Personal Information Concerning Customers
Accepting and confirming restaurant reservations, and providing service upon your visit
Information about new menu items, campaigns, restaurant events, and the like (via direct mail, email, LINE, etc.)
Responding to and handling inquiries, opinions, and consultations
Surveys and analysis to improve our restaurant services
Operation and management of membership services such as the official app and official LINE account
3. Provision of Personal Information
The Company does not disclose or provide personal information to third parties except in the following cases.
When the customer has given consent
When required by laws and regulations
When necessary to protect the life, body, or property of a person and it is difficult to obtain consent
When outsourcing operations within the scope necessary to achieve the purposes of use
When business is succeeded (through a merger, company split, etc.)
4. Inquiries Regarding Personal Information
For inquiries regarding the disclosure, correction, or deletion of your personal information, please contact us via the “Inquiry Form” on the brand website.
5. Other Matters
Regarding access information: We may collect access logs to improve the usability of the site, but these do not identify individuals.
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